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CORESTAFF

CORESTAFF - Client Reviewed

It is estimated that client churn in the staffing industry is more than 30 percent annually. Inavero Institute for Service Research specializes in providing staffing firms with the feedback they need to not just meet, but exceed the expectations of their staffing clients. The CORESTAFF Services family of companies proudly participates in Inavero's proprietary client feedback and certification. More than 4,500 CORESTAFF clients are given the chance to provide feedback each year to help fuel continuous improvement and the company's service quality scores exceeded the industry average in 2008.

Inavero Fast Facts

  • Inavero's feedback system offers the only independent, industry validated assessment of client service in the staffing industry.
  • Inavero's feedback system is the only client feedback system that provides a benchmark to industry averages for each individual branch involved.
  • Less than 50% of human resource professionals are given the opportunity to give their primary staffing firm formal feedback and suggestions for improvement.
  • Inavero rewards service excellence in staffing for those clients who beat the industry benchmark.
  • Inavero analyzes feedback from more than 25,000 staffing industry clients and candidates each year.
  • Inavero's platinum level awards go to the best in the staffing industry; those whose clients rate them significantly higher than the industry average. Fewer than 10% of our clients receive this distinction each year.
  • Inavero's feedback system is designed to be rigorous, actionable and includes each client in the process.

Example Awards (click to enlarge)