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Accounting

The Inavero Institute for Service Research works with accounting firms on their most important strategic initiatives; acquisition and retention of clients and professionals. We work with some of the largest and most innovative accounting firms in the nation. Our surveys and feedback systems are part of an entire shareholder centric methodology that focuses on engaging clients and professionals in ongoing dialogue to ensure they are not just satisfied, but enthusiastic supporters of the firm.

Client Feedback Tools

The Inavero Institute has designed a customizable client survey specifically for accounting firms. The survey questions focus on aspects of the client relationship that drive loyalty, referrals and retention.
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Employee Feedback Tools

The Inavero Institute can work with your accounting firm to determine the employee questions that are most important to measure and track. These studies will help your firm understand the reasons behind turnover of your professionals and staff, as well as the key areas of improvement needed to be an employer of choice within the industry.
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Consulting and Stat Modeling

Inavero's consulting and statistical modeling professionals can help your accounting firm understand key strategic questions, such as the financial impact of improving employee morale, or the cost of a lost professional.