Net Promoter Survey
We provide several Net Promoter based survey options. Our primary Net Promoter survey is a simple 3 question survey that can be utilized to gauge the satisfaction level of any key business stakeholder. This may be a client, employee, or even non-profit donors. This Net Promoter survey consists of the Net Promoter® question that is used to calculate an overall Net Promoter Score and two additional open-ended questions.
Net Promoter Drivers Survey
Our Net Promoter Drivers Survey dives deeper into the underlying reasons why your clients are either satisfied or un-satisfied. This survey typically has 5-8 questions that help you understand which satisfaction drivers you need to focus on.
Net Promoter Score
Additional Resources
Free Best Practices Webinar
Learn more about our weekly free webinar – Best Practices in Measuring Client Satisfaction With Net Promoter.
Realtime Survey Dashboard
All Inavero clients receive access to their NPS survey responses in realtime with our online survey dashboard.
Net Promoter Survey Guide
We have developed this free downloadable guide on surveying with Net Promoter.
