The Inavero Account Review Survey leverages scaled and open-ended questions to provide a 10 to 12 minute benchmarked, validated survey for professional service firms.
The Inavero Loyalty Index survey is a quarterly operational measurement system which asks and tracks the most important client loyalty question; will your clients recommend you? This survey utilizes the Net Promoter Methodology.
At times, it is important to ask "why", and "how" in addition to "what". At these times, Inavero professionals will work with your firm to design and manage qualitative research through in-depth interviews and focus groups.