Inavero helps B2B firms credibly differentiate themselves based on their service.
As a lawyer, firm partner, legal administrator, or legal marketer - you may cringe at the thought of sending a satisfaction survey to your clients. And we get it - asking for honest, transparent feedback is a healthy exercise that can double as a bitter form of medicine.
But what if client surveys could do more than identify service failures? What if - with the same amount of effort - a satisfaction survey could amplify the voices of your firm's most devoted clients, and fuel a passion for service excellence across your internal team?
ClearlyRated is a simple Net Promoter® Score survey package designed to help law firms leverage client feedback in a way that protects existing revenue, celebrates service wins, and powers your firm's growth.
Survey clients with an NPS survey designed for law firms
Easily identify and efficiently address client service issues
Gather testimonials and shout outs from clients who love you
Build online reputation with client ratings on ClearlyRated.com
Differentiate by earning Best of Legal
FACTOver 60% of corporate legal clients who experience a service quality issue will consider leaving their firm.
FACTBuyers of legal services rank reputation as the single most influential factor to consider when selecting a firm.
FACTNearly 4 out of 5 clients would consider leaving their existing firm if they received a referral from their network.