You’re constantly pulled in a million different directions. One minute writing proposals and pitching new business, the next helping ensure your firm’s delivering to the loyal clients you already have. We get it. Inavero’s simple satisfaction surveys for accounting firms help improve service levels and simplify important steps to retaining and growing your existing clients, while differentiating in the marketplace to acquire new ones.
Our online survey uses the Net Promoter® Score methodology to easily deliver you client feedback, generate fresh testimonials and
referral prospects, pinpoint service issues and wins, and gives your firm the chance to earn the Best of Accounting Award for service
excellence all in one initiative.
Intrigued to know how your firm is performing during tax season according to your
clients? Send your list of contacts to our team, and go! Our team of experts will take care
of the survey design, email invitation, and survey management.
Identify service-related issues in real-time. As your clients respond, you’ll get alerts when and where you want them. Drill down to see scores by clients, practice areas, and shareholders to track critical issues and hold your team accountable.
Your happiest clients are asked to give you a testimonial. Additionally, from those
testimonials your clients become targeted referral prospects. On average, 60% of happy
survey respondents give testimonials through our survey software.
Clients buy from winners! Earn the Best of Accounting Award for service excellence. Use
your firm’s satisfaction score to qualify you for this client service excellence award and
use it in your sales and marketing efforts.
BestofAccounting.com is the destination for finding accounting firms with the highest
quality services based on ratings provided by their clients.
Cris and Liz are great to work with! Liz answers every question so quickly (and
patiently)! The process was easy and smooth! Finally, the results are amazing and
watching them live is the best!”
Call 1-800-921-2640 or request a quote below to start surveying.
We believe you'll be hooked once you see how simple Inavero's software really is.
Sign up for a live demo today.