ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
40% percent of talent placed on an assignment by a staffing firm are not contacted prior to the end of their assignment. Eek!
ClearlyRated is helping staffing firms fix the broken link between their talent engagement strategy and execution. Improve retention, referral and rehire rates for your firm, while improving satisfaction across critical points in your relationship with top talent. This program will improve both visibility and accountability across your firm.
ONBOARDING
Ensure the process you have in place when your talent starts their new position is getting followed and catch any potential issues so you can retain the hire through the assignment.
MID-ASSIGNMENT
Now that your talent has been working in their position for a while, this check-in point can help clarify the experience working with your firm or the company at which they're placed. Again, any issues that arise can be resolved before they escalate.
END OF ASSIGNMENT
Increase your rehire rate as you identify those who are ending their assignment and excited to continue to work with you. Additionally resolve any outstanding issues.
STEP 1: SEND YOUR ONLINE SURVEY
Send your online survey regularly during key touchpoints (onboarding, mid-assignment, and end of assignment). Send your list of contacts to our team, and go! Our team of experts will take care of the survey design, email invitation, and survey management.
STEP 2: MONITOR FEEDBACK AND TAKE ACTION
Get near real-time visibility into field activity and hold your team accountable. As your talent respond, you’ll identify service-related issues in real-time and get alerts when and where you want them. Drill down to see scores by branch location, practice area, or individual recruiter/account manager.
STEP 3: GET TESTIMONIALS & REFERRAL PROSPECTS DURING KEY TALENT TOUCHPOINTS
Your happiest talent are asked to give you a testimonial. Additionally, from those testimonials your talent become targeted referral prospects. On average, 60% of happy survey respondents give testimonials through our survey software.
STEP 4: QUALIFY TO EARN THE BEST OF STAFFING® TALENT AWARD FOR SERVICE EXCELLENCE
Clients buy from winners! Use your firm’s satisfaction score to qualify you for the Best of Staffing Award, differentiating your firm in sales and marketing efforts.
STEP 5: SHOWCASE YOUR AWARD AND GET FEATURED ON BESTOFSTAFFING.COM
Award winners are showcased on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms - based exclusively on validated client ratings and testimonials.
