We Make Client Satisfaction Surveys Easy & Actionable.
Grow your business through regular Net Promoter® satisfaction surveys of your clients, employees, and other important stakeholders.
We Email Your Survey Invite
Take it from us, you don’t want your largest client “Bill” being greeted as “Sally”. Email merge mishaps are expensive and embarrassing. Our technology systems avoid these mistakes and optimize delivery of your satisfaction survey invitations.
We Collect The Data
404 isn’t the time you left the office today to avoid that 4:30 meeting. 404 is Internet speak for: this online survey is broken! Our ‘always on’ technology platform makes sure your clients online survey is always available and their feedback is safely collected and stored.
We Provide Detailed Reports
Let your Jersey and New York offices compete over client satisfaction instead of last night’s Knicks vs Nets game. We provide detailed and actionable reports of your clients’ satisfaction with benchmarks for your industry. For multi-branch firms, we will give you a report for each individual branch.
We Certify Your Firm
We provide certification that gives you independent validation for your commitment to client satisfaction excellence. Use them in your marketing and replace your framed “Adobe for Dummies” certification with one that makes a direct impact on your bottom line.