Welcome to Inavero
At the foundation of loyalty is a conversation between professional service firms and the clients and employees they serve. Through focused surveys and feedback systems, the Inavero Institute for Service Research™ is the conduit through which this conversation occurs.
The Inavero Institute was founded on the principles of truth and information. The firm analyzes feedback from more than 10,000 professional service firm clients and employees each year. The firm's "Client Recommended" service awards are the recognized standard for quality within professional service organizations.
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Retention2 Recent Posts
- Stealing your time
- Hello and welcome to my introductory blog post. According to Technorati, I am behind 50 million of my colleagues in embracing the technology...
Featured Survey Systems
- Loyalty Index
- Our system, based on the "net promoter" concept, allows for a simple metric to help track and analyze client or employee retention.
Popular Downloads
- Staffing Industry Executive Summary
- The executive summary from Inavero's recent survey of more than 500 human resource professionals involved in the staffing decisions of their organizations.
